FAQ
STORE
What
forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular
account payments all through PayPal. If you are available for local meet-up
you're welcome to pay with cash.
How secure is this store?
We are PayPal Verified and this store uses PayPal for payments, and PayPal
automatically encrypts your confidential information in transit from your
computer to ours using the Secure Sockets Layer protocol (SSL) with an
encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal
account in order to buy products from your store?
No, you are not required to have a PayPal account to purchase from our store.
Confirmed Address?
An address is confirmed if the buyer’s credit card billing address matches his
or her shipping address. Confirmed addresses help guard against stolen credit
cards and identity theft. We can ONLY ship to confirmed addresses. If you
cannot confirm your shipping address your order will be cancelled and payment
will be refunded in full.
What is your return
policy?
All sales are final. No refunds, no exchanges. In the event that we send you the
wrong item or size we will gladly replace your item for the correct one that
you purchased.
SHIPPING
How
long does it take for items to arrive?
We take 24-72 hours to process your order. Standard shipping for orders in the
contiguous US takes 2-5 business days. International orders usually take 6-10
days to arrive depending on the destination and customs processing.
What shipping method
do you use?
Standard shipping for orders in the United States are shipped via FedEx or USPS
Priority Mail. International orders are shipped via USPS First Class International
Mail. Please contact us for international shipping rates.
How much does shipping
cost?
Shipping within the United State cost $17.000. International shipping orders are
subject to regular customs duties and fees levied by the destination country.
Do I get a tracking
number?
Your tracking number will be sent to the email address that was entered during
check out once your order is processed for mailing. Updates on your package can
be tracked using this number.
Do you ship
internationally?
Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of the U.S. are subject to regular customs
duties and fees levied by the destination country. The buyer is responsible for
any customs fees. Your item is normally marked as a "gift" to help
avoid extra fees. Please contact us for international shipping rates.
SHOES
Are
All shoes authentic?
All shoes are guaranteed to be 100% authentic. We never will sell and Fake, B
Grade or Replica on our site.
How do the shoes come
packaged?
All shoes will be shipped double boxed and will come with the original box as
well unless noted otherwise in the description.
Are shoes Deadstock (New, Never Worn)?
All shoes are sold in Deadstock condition unless noted otherwise in the description.
Is it possible to purchase shoes that are not shown on the site?
If you are looking for a shoe that is not listed on our site please send an email to [email protected] with the shoe style and size that you are looking for so that we can try to accommodate your request. Once we receive your email we will be able to let you know about pricing and the time frame it will take to get this item.